SECTION 1: WHAT DO WE DO WITH YOUR INFORMATION?
When you register and use the Eto Rides app, we collect personal information, including your name, contact details, and payment information, to facilitate bookings, provide you with our services, and process transactions. Additionally, we collect location information from your device to ensure accurate pickups, drop-offs, and arrival times.
We may also collect information about how you use the app, your device information, and transaction details to improve service quality and provide better user experiences.
SECTION 2: CONSENT
How do you get my consent?
By providing your personal information for transactions, bookings, and ride requests, we assume you consent to our collection and use of your information for those purposes. For secondary purposes, such as marketing, we will seek explicit consent or provide you with an option to decline.
How do I withdraw my consent?
If, after opting in, you change your mind, you may withdraw consent by contacting us atrideseto@gmail.com. Upon request, we will delete your account and associated data unless retention is required by law.
SECTION 3: DISCLOSURE
We may disclose your information if required by law, or in the case of a violation of our Terms of Service.
SECTION 4: PAYMENT
We use secure, third-party payment processors to handle transactions, which follow PCI-DSS requirements to safeguard your payment data. Your payment information is encrypted and processed in compliance with industry standards. For details, please review the privacy policies of our payment processor, Razorpay, at https://razorpay.com.
SECTION 5: THIRD-PARTY SERVICES
Third-party providers we use only collect, use, and disclose information necessary to help deliver our services. Please review each provider's privacy policies, especially for those located in different jurisdictions, as your information may be subject to their local laws.
When redirected to a third-party site or app, our Privacy Policy and Terms of Service no longer apply. We encourage you to review their privacy policies.
Links
When clicking on links within our app, they may direct you to external sites, which we are not responsible for. We recommend reviewing the privacy practices of any other sites.
SECTION 6: SECURITY
We follow industry-standard practices to protect your personal data from unauthorized access, misuse, or alteration. However, please be aware that no online platform can guarantee absolute security.
SECTION 7: COOKIES
We follow industry-standard practices to protect your personal data from unauthorized access, misuse, or alteration. However, please be aware that no online platform can guarantee absolute security.
SECTION 8: AGE OF CONSENT
By using our app, you confirm that you are at least the age of majority in your state or country, or have given consent for your minor dependents to use the app.
SECTION 9: CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy periodically. Changes take effect immediately upon posting within the app. We encourage users to review this policy regularly for updates.
If Eto Rides undergoes a merger or acquisition, your data may be transferred to continue providing services.
QUESTIONS AND CONTACT INFORMATION
If you have questions, wish to correct or delete your information, or register a complaint, please contact our Privacy Compliance Officer at rideseto@gmail.com or by post at:
Eto Rides
276/B/I, Lokepur Kenduadihi,
Bankura, West Bengal, 722102